FAQ

Where are you located? 

We are based in Cairns, QLD

 

Do you make everything yourself? 

Sure do! Everything on our website is made from start to finish by yours truly! You'll even find some of the fabrics used are designed by me and are exclusive to our website & products! 

 

What is the current turn around time for orders? 

Current turn around time is 3-5 business days. This section will always be updated if turn around time increases, so rest assured that this information is always accurate at the time your order is placed. 

 

How do you ship orders? 

All orders are sent via FastWay Couriers. This is to ensure that all parcels are tracked, insured and get a signature on delivery, making it easier to resolve should any issues arise regarding shipping and delivery. Flat rate shipping is only available within Australia. 

 

Do you ship internationally? 

We sure do! It may take a little longer to get there, but we certainly do post orders abroad! 

 

What payment options do you offer? 

Currently we offer PayPal, Credit/Debit Card, direct deposit, and AfterPay. 

 

If you have a question that wasn't answered here please feel free to contact us at herewesewagain@outlook.com